Returns & Exchanges

At Pattupavadai.com, we want you to be completely satisfied with your traditional wear purchase. If your order doesn't meet your expectations, you can return or exchange eligible items within 14 days of delivery.

1

Initiate Your Request

Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA).

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are attached and the garment shows no signs of wear, washing, or damage.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized courier location to be sent back to our warehouse.

4

Quality Inspection & Refund

Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing